1300 740 252   |   hello@smk.co

smk.co  |  1300 740 252

© Copyright 2022

1300 740 252  |  +61 3 7046 7020  |  hello@smk.co

smk.co  |  1300 740 252

SMK In-house 
Training Programs

Start your SMK: Digital Excellence 30-day free trial today and unlock unlimited, on-demand access to hundreds of hours of digital Strategy and Technical Labs. Your risk-free trial offers the perfect opportunity to expand and upgrade your digital intellectual property.

Each month SMK releases 30 hours of new and updated social media and digital marketing educational course content, ensuring you never get left behind - be it on digital strategy, tactics or implementation

Alongside this, SMK offers live help and support weekly within the SMK Working Group. It might be a quick fix, or the root of a bigger problem, either way, a problem shared is a problem halved. On a day-to-day basis, SMK’s team offers you hands-on support and fresh ideas. Not to mention a shoulder to cry on, occasionally.

NOVEMBER - DECEMBER 2021

DATES TO BE ANNOUNCED

SMK DIGITAL
EXCELLENCE

POWER UP WITH

SMK DIGITAL EXCELLENCE MEMBERSHIP

GOT QUESTIONS? SEE FAQS BELOW

SMK DIGITAL
EXCELLENCE

READY TO BE A SMARTER MARKETER ?

WHY BECOME A MEMBER?

Weekly Live Help & Support

Get the answers, help and support you need each week with live, personalised Zoom sessions with the SMK team.

Up-to-the-second digital training 

SMK analysts track every digital marketing update weekly, across the major digital players, so you don’t have to.

Don’t get left behind

SMK release almost 400 hours of NEW digital marketing educational content annually. Our Members are already ahead of the rest. Join them.

Be the smartest marketer in the room

As a Digital Excellence member, if it matters, you’ll know about it; from digital strategy to pixel insights, social ads, creative tools and more.

THE MOST UP-TO-DATE INSIGHTS & TRAINING

Weekly Tech Labs

Technical Labs explore the technological process and workflows related to mission-critical digital marketing activities. Whether it be installing the Facebook Pixel, exploring differing event trigger types in Google Tag Manager or creating an Instagram Shop. Tech Labs also incorporate essential, yet under-utilised functions, alongside new features more...

Weekly Strategy Courses

Digital Strategy Courses are weekly live-streamed online classes, based upon SMK’s popular face-to-face Digital Strategy Masterclasses, but adjusted for a new COVID-19 world. Delivered in bite-sized chunks every week, Strategy Courses are ideal for both those working from home or having to juggle 101 marketing balls at once in the office  more...

Twice Weekly Member Clinics

We all need a bit of help sometimes, don’t we? Whether it's Facebook Ads, Google Analytics, creative ideas or convincing a boss of the benefit of the interweb. Digital Excellence members can request regular performance reviews for their online activity. SMK analysts will then provide a personalised 30-minute Zoom consultation, to help move the business needle more...

Monthly Marketing Innovation Labs

Curated and compiled by SMK analysts, Innovation Labs feature the key quarterly developments that impact how organisations market, communicate and convert online. Rotating between platforms monthly, Innovation Labs cover Facebook, Messenger, Google, YouTube, Amazon, Instagram, LinkedIn, Pinterest, TikTok, Twitter & Snapchat  more...

One-to-one Coaching

One-to-one Coaching is perfect for anyone who wants hands-on support to develop their business’ digital marketing roadmap or individual skills. SMK Coaches are there every month to help, guide and advise on digital strategy, tactics and implementation. Think about it as your own Chief Digital Officer on speed-dial!  more...

Immediate Support Through the Working Group 

The Working Group is SMK’s members-only Facebook Group, offering hands-on help and support for in-house marketing and communications professionals, and agencies. Featuring live chats with SMK’s team each week, and daily help and support, the Working Group is your go-to place when digital marketing gets tricky more...

WHO WORKS WITH US

MOST POPULAR PLANS

View all individual plans
Plans start from $85 +GST

View all team plans
Plans start from $165 +GST

FREQUENTLY ASKED QUESTIONS

 
Can I cancel my membership?

You can cancel your SMK Digital Excellence membership anytime within the 30-day trial period. Please let us know in writing by emailing membership@smk.co to cancel. Please allow 24hours for this membership to be cancelled.

 
Can I switch membership plans?

You can switch to a new plan at any time by emailing  membership@smk.co stating which plan you would like to switch to. The team will get back to you within 48 hours.

 
How do I update my billing details?

Please contact accounts@smk.co for all billing enquiries.

 
How can I request access to the SMK Facebook Working Group?

The SMK Facebook Working Group can be found on SMK's Facebook Page under Groups. Please note, not all membership levels have access to this group.

 
Is all the training live? What happens if I can't make it live?

All our training is conducted LIVE via Facebook Live and streamed into the SMK Working Group on Facebook. All our sessions can be replayed on demand, at any time, through the SMK Working Group. For our members on plans that do not have access to the Facebook Working Group, Zoom details are provided and can be replayed through the SMK eLearning Platform.

 
How do I book a member clinic?

You can gain access to individual Live help and support directly from SMK’s team of analysts. Please book in through the SMK Facebook Working Group to request a personalised discussion for a 15 or 30 minute session via Zoom.

 
Can I be invoiced?

We can invoice you directly, please contact accounts@smk.co for all billing enquiries.

 
Do you offer annual billing?

We do offer annual billing, please get in contact with the Membership Team through membership@smk.co to discuss your needs.

 
What is the difference between a Strategy Lab and a Tech Lab?

Strategy Labs are twice weekly 2-hour sessions based on our popular face-to-face digital strategy masterclasses in a pre-covid era. Two topics are run each month and change from month to month. You can view a schedule of monthly topics here. Tech Labs are run once per week for 1 hour and are more technical in focus rather than strategic. Catering as more of a 'click here, click here' type approach specifying how to technically implement the strategies learnt from our Strategy Labs.

 
Is there a schedule of training labs I can access?

A calendar of events can be accessed through the SMK Facebook Working Group. We have activity running daily in the group. For "Marketing Innovation Lab Only" members (who do not have access to the Group) a Zoom invitation is sent out prior to Marketing Innovation Labs with details on how to join via Zoom. 

 
Can all membership plans access the SMK Facebook Working Group?

All members can access the SMK Facebook Working Group with the exception of our "Marketing Innovation Labs Only" members.

 
How can I get immediate support on my digital marketing questions?

You can post directly in the SMK Facebook Working Group to receive immediate support from SMK's team of analysts. Naturally, our community of members can also provide support and relevant discussion if required.

 
Do you offer a discount on bulk memberships?

We offer Individual membership options as well as Team options. If you require membership for a Team of 10 or more, please contact james.fitzgerald@smk.co to discuss your needs.